Hello everyone,
This is Debora from Paraguay, another Outreachy applicant.
I'm very excited to start collaborating with the Community Team at Tor Project during the coming weeks!
As for my background: I have previously worked as a project assistant in intergovernmental organizations supporting my team with communication tasks and routinely organizing international conferences, trainings and workshops. I absolutely enjoyed working in an international environment, working on different activities and in different languages - I speak English, Spanish and sometimes French ;)
Since my last position last year, I decided to take a sabbatical to learn how to code. I'm now completing an online program (the Front End Development Nanodegree by Udacity). In this course, I have worked on assignments using HTML, CSS and JavaScript and I would love to be able to expand on my new skills at Tor Project, whenever possible.
I am currently looking at some issues to fix on GitLab but if you need help or support with a specific task, please let me know as I am available full-time.
Have a nice Sunday and I look forward to the meeting tomorrow!
Debora
On 2019-10-02 1:01 p.m., gus wrote:
Hello Outreachy folks!
Here are instructions to start collaborating with Community Team.
Feel free to introduce yourself here. o/
Our weekly meeting is every Monday, 1600 UTC, on IRC: #tor-meeting.
cheers, Gus Community Team
Help Tor Project support our users
https://trac.torproject.org/projects/tor/wiki/Outreachy#HelpTorProjectsuppor...
Deadline is Nov. 5, 2019 at 4pm UTC to record your contributions and create a final application.
The Community Team at Tor Project is looking for an intern to help us support our users receive and find the most up to date information on using our products. As part of this internship we're looking for someone to:
Help us to answer support queries that come in through our frontdesk@ email address, #tor irc channel and other informal support channels such as:
- Reddit,
- Stackoverflow,
- blog comments
- Google Play Store for Tor Browser for Android reviews and feedback
Keep our documentation updated: When new versions of Tor Browser are released, we need to update the Tor Browser User Manual with any usage details and explanations of new features as well as with updated screenshots.
Fix small layout issues with our Tor Browser Manual https://tb-manual.torproject.org/ and Support websites https://support.torproject.org/.
Compile a list of common user issues: Write a monthly report collating any common user issues found throughout all of our support channels.
During October 1 - November 5, you must:
Read our documentation:
- Tor Browser Manual - https://tb-manual.torproject.org
- Support Portal - https://support.torproject.org
- Tor Project history: https://torproject.org/about/history
- Community Portal - https://community.torproject.org
- Blog: https://blog.torproject.org
Check and answer common questions from our users (probably some of them you will need to do some research) - we will email this to applicants, get in touch with us.
Read our open issues and submit a pull request to tickets open in our repositories https://dip.torproject.org/torproject/web/; you will need a Gitlab account, get in touch with us.
Install an IRC client and learn how to use IRC https://support.torproject.org/get-in-touch/#irc-help; join our channels: #tor, #tor-project, #tor-south, #tor-project, #tor-www
Subscribe to Tor mailing lists: tor-community-team, global-south and tor-project - https://lists.torproject.org/cgi-bin/mailman/listinfo
Join us on the Community Team meeting - every Monday, 1600 UTC, #tor-meeting channel on IRC.
Workflow expected during the internship
- Everyday connect to IRC and hang out on #tor-www, #tor,
#tor-project, #tor-south and other channels 2. Connect to Frontdesk service and answer users. 3. Check blog posts and social media for users comments reporting issues. 4. Based on users feedback [1, 2 and 3]: open tickets to report bugs to Tor Browser devs, make Pull requests with corrections and new content to our documentation 5. If you find outdated or incorrect information on Tor Project websites, we expect you to submit a ticket and/or a pull request. 6. Community Team meeting happens every Monday, 1600 UTC on #tor-meeting. You will need to update our meeting pad with your work - https://pad.riseup.net/p/tor-community-team-2019-keep
tor-community-team mailing list tor-community-team@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team
tor-community-team mailing list tor-community-team@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team