Hi all,

My name is Mona and I'm excited to join the tor Outreachy project.

I have been working in the software industry almost a year now. My current role is QA Developer, but my first role was a combined "QA and Support" role. My first company was privacy-oriented and I was excited that I would have the opportunity to learn about online privacy, but it was acquired by the current one, whose goals are quite different.

Naturally I felt this project would be interesting both in terms of my own learning goals and in terms of my past experience working in support. My formal education is a B.Sc. in Computer Science and an M.A. in Cultural Anthropology. I do have a lot of experience writing in English but I am also interested in the opportunity for interns to do some front-end development. I know the basics of HTML/CSS but most of my coding experience has been in scripting and currently QA automation (mostly Javascript now, interfacing with a REST API and cucumber using Appium and webdriverIO, but I've also used Java and Python).

Because I'm currently working full-time, I expect to undertake my work for the contribution period primarily on the weekends with a little here and there during weekdays, but I'm also taking a week "vacation" from work the week of the 14th-18th, and most likely a couple days again during the last few days of the contribution period. I'll make sure to be available online for the Monday meetings as well. Please let me know if my plan "makes sense" on your end.

I'm looking forward to getting to know the tor community and other Outreachy participants.

Best,

Mona

On 2019-10-02 1:01 p.m., gus wrote:

Hello Outreachy folks!

Here are instructions to start collaborating with Community Team.

Feel free to introduce yourself here. o/

Our weekly meeting is every Monday, 1600 UTC, on IRC: #tor-meeting.

cheers, Gus Community Team

---

Help Tor Project support our users

https://trac.torproject.org/projects/tor/wiki/Outreachy#HelpTorProjectsuppor...

Deadline is Nov. 5, 2019 at 4pm UTC to record your contributions and create a final application.

The Community Team at Tor Project is looking for an intern to help us support our users receive and find the most up to date information on using our products. As part of this internship we're looking for someone to:

Help us to answer support queries that come in through our frontdesk@ email address, #tor irc channel and other informal support channels such as:

• Reddit,
• Stackoverflow,
• blog comments
• Google Play Store for Tor Browser for Android reviews and feedback

Keep our documentation updated: When new versions of Tor Browser are released, we need to update the Tor Browser User Manual with any usage details and explanations of new features as well as with updated screenshots.

Fix small layout issues with our Tor Browser Manual https://tb-manual.torproject.org/ and Support websites https://support.torproject.org/.

Compile a list of common user issues: Write a monthly report collating any common user issues found throughout all of our support channels.

During October 1 - November 5, you must:

Read our documentation:

• Tor Browser Manual - https://tb-manual.torproject.org
• Support Portal - https://support.torproject.org
• Tor Project history: https://torproject.org/about/history
• Community Portal - https://community.torproject.org
• Blog: https://blog.torproject.org

Check and answer common questions from our users (probably some of them you will need to do some research) - we will email this to applicants, get in touch with us.

Read our open issues and submit a pull request to tickets open in our repositories https://dip.torproject.org/torproject/web/; you will need a Gitlab account, get in touch with us.

Install an IRC client and learn how to use IRC https://support.torproject.org/get-in-touch/#irc-help; join our channels: #tor, #tor-project, #tor-south, #tor-project, #tor-www

Subscribe to Tor mailing lists: tor-community-team, global-south and tor-project - https://lists.torproject.org/cgi-bin/mailman/listinfo

Join us on the Community Team meeting - every Monday, 1600 UTC, #tor-meeting channel on IRC.

Workflow expected during the internship

1. Everyday connect to IRC and hang out on #tor-www, #tor,

#tor-project, #tor-south and other channels 2. Connect to Frontdesk service and answer users. 3. Check blog posts and social media for users comments reporting issues. 4. Based on users feedback [1, 2 and 3]: open tickets to report bugs to Tor Browser devs, make Pull requests with corrections and new content to our documentation 5. If you find outdated or incorrect information on Tor Project websites, we expect you to submit a ticket and/or a pull request. 6. Community Team meeting happens every Monday, 1600 UTC on #tor-meeting. You will need to update our meeting pad with your work - https://pad.riseup.net/p/tor-community-team-2019-keep

---

tor-community-team mailing list tor-community-team@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team

Hi everyone,

My name is Anthonia Okafor from Nigeria and I am pleased to be here.

I have a B.Tech in Computer Science and an M.Sc in Information Systems Management. I have worked as an Implementation Specialist for a startup electronic health organisation for almost a year. My role as an Implementation Specialist involved overseeing the setup of electronic health system in clients sites from project planning through execution. The job was an exciting one as it promised lots of benefits such as exposure, experience and career growth, but unfortunately the organisation, went bankrupt and closed its branch in the state where I reside.

My journey into Front End Web development started in May, 2018 and my skills include HTML, CSS and JavScript. I am currently undergoing a remote internship program in Nigeria which will be completed this month. The internship program is unpaid but gives me an opportunity to work on projects in a team and as an individual. I look forward to collaborating with the Tor Project community and will be available for Monday meetings.

Regards, Anthonia.

On Wed, 2 Oct 2019 at 18:01, gus gus@torproject.org wrote:

Hello Outreachy folks!

Here are instructions to start collaborating with Community Team.

Feel free to introduce yourself here. o/

Our weekly meeting is every Monday, 1600 UTC, on IRC: #tor-meeting.

cheers, Gus Community Team

---

Help Tor Project support our users

https://trac.torproject.org/projects/tor/wiki/Outreachy#HelpTorProjectsuppor...

Deadline is Nov. 5, 2019 at 4pm UTC to record your contributions and create a final application.

The Community Team at Tor Project is looking for an intern to help us support our users receive and find the most up to date information on using our products. As part of this internship we're looking for someone to:

Help us to answer support queries that come in through our frontdesk@ email address, #tor irc channel and other informal support channels such as:

• Reddit,
• Stackoverflow,
• blog comments
• Google Play Store for Tor Browser for Android reviews and feedback

Keep our documentation updated: When new versions of Tor Browser are released, we need to update the Tor Browser User Manual with any usage details and explanations of new features as well as with updated screenshots.

Fix small layout issues with our Tor Browser Manual https://tb-manual.torproject.org/ and Support websites https://support.torproject.org/.

Compile a list of common user issues: Write a monthly report collating any common user issues found throughout all of our support channels.

During October 1 - November 5, you must:

Read our documentation:

• Tor Browser Manual - https://tb-manual.torproject.org
• Support Portal - https://support.torproject.org
• Tor Project history: https://torproject.org/about/history
• Community Portal - https://community.torproject.org
• Blog: https://blog.torproject.org

Check and answer common questions from our users (probably some of them you will need to do some research) - we will email this to applicants, get in touch with us.

Read our open issues and submit a pull request to tickets open in our repositories https://dip.torproject.org/torproject/web/; you will need a Gitlab account, get in touch with us.

Install an IRC client and learn how to use IRC https://support.torproject.org/get-in-touch/#irc-help; join our channels: #tor, #tor-project, #tor-south, #tor-project, #tor-www

Subscribe to Tor mailing lists: tor-community-team, global-south and tor-project - https://lists.torproject.org/cgi-bin/mailman/listinfo

Join us on the Community Team meeting - every Monday, 1600 UTC, #tor-meeting channel on IRC.

Workflow expected during the internship

1. Everyday connect to IRC and hang out on #tor-www, #tor,

#tor-project, #tor-south and other channels 2. Connect to Frontdesk service and answer users. 3. Check blog posts and social media for users comments reporting issues. 4. Based on users feedback [1, 2 and 3]: open tickets to report bugs to Tor Browser devs, make Pull requests with corrections and new content to our documentation 5. If you find outdated or incorrect information on Tor Project websites, we expect you to submit a ticket and/or a pull request. 6. Community Team meeting happens every Monday, 1600 UTC on #tor-meeting. You will need to update our meeting pad with your work - https://pad.riseup.net/p/tor-community-team-2019-keep _______________________________________________ tor-community-team mailing list tor-community-team@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team