On 2012-04-21, Andrew Lewman andrew@torproject.is wrote:
# Third issue: green onion
3 of 8 people saw the green onion appear in the menu bar up top. These three people hovered over it and saw the 'Connected to the Tor Network' message. No one knew to double-click on it to get a menu of other things to do. No one knew to right-click on it to get the drop-down menu.
What should they have wanted to do with Vidalia?
They were presented with the default check.torproject.org 'congratulations' page and then sat there.
# Fourth issue: check.tpo is not helpful
8 of 8 people saw the default check.torproject.org site telling them 'congratulations. Your browser is configured to use tor.' 7 of 8 people asked 'where is my browser?' The one who didn't ask this question was already a firefox user and recognized the interface. 0 of 8 understood what the IP address message meant. Comments ranged from 'is that different than my current IP address?' to 'what's an ip address?'
As an aside, when showing someone TBB on their own laptop, they saw the check.tpo site, and then went to Safari and started it up. When asked why they did this, the answer was 'safari is my browser. this says your browser is configured to use tor.'
That is exactly why I suggested the phrase “Congratulations. *This* browser is configured to use Tor.” (emphasis added) on https://bugs.torproject.org/2289 . But when I explained on IRC that there is a big difference between “this browser” and “your browser”, no one believed that users would interpret them differently.
Robert Ransom