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The Boisterous Otter project requires us to offer assistance to users
through instant messaging.
Current plan: use an XMPP server allowing anonymous connections from a
web interface on one side, and have the support team use an authorized
account for each language.
The full report is viewable on the wiki at
https://trac.torproject.org/projects/tor/wiki/org/sponsors/Otter/Boisterous/....
(Thanks to Lunar & Erinn for assisting with this)
- --
- -Phoul
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