Hi! This is my August'23 report!
In August, I resolved 1164 tickets: On Telegram (@TorProjectSupportBot) - 496 On RT (frontdesk@tpo) - 650 On WhatsApp (+447421000612) - 11 and on Signal (+17787431312) - 7.
Main lines of my work remain the same: 1. Helping Russian-speaking users download and install the Tor Browser and then resolve any issues with connecting to the Tornetwork. 2. Helping in censorship circumvention 3. Collectinguserfeedback. The most common issues I noticed during this month are: 1. Antivirus software interrupts the TB work 2. Tor for iOS - Users now need to install Onion Browser + Orbot app on their devices 3. The Tor error:"[WARN] Pluggable Transport process terminated with status code 0", which often occurs in the regions with severe internet censorship.
I've also submitted a small bug found in TBA Alpha.[1]
[1] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42038