Hi, everyone, This is my Status report for May 2022.
As usual, I focused on user support for Russian users.
- Telegram channel (@TorProjectSupportBot): 514 - Email (frontdesk@tpo): 188 Total: 702 tickets were successfully resolved.
Also, in May, I took part in the "Become an Alpha Tester" campaign, helping with the English-to-Russian translation of social media texts like tweets[1], forum posts[2], and, also, user support templates[3].
Taking part in the campaign, I collected feedback from Russian-speaking alpha-testers, and I spotted a minor issue with the Help button[4]. And I also found a problem with some fonts in a stable version of the Tor Browser[5].
Due to retiring the old Zammad/cdr.link instance, I took part in testing the new one [6].
I added an article to the frontdesk with bridges for Turkmenistan as we started to get more requests about this country: https://metrics.torproject.org/userstats-bridge-combined.html?start=2022-03-...
As the Tor Project took part in the DemHack Hackathon in Russia, I translated a tweet for our account [7].
[1] https://twitter.com/torproject/status/1525097804351344641 [2] https://forum.torproject.net/t/become-an-alpha-tester/31 [3] https://gitlab.torproject.org/tpo/community/support/-/issues/40079#note_2800... [4] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40971 [5] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/41004 [6] https://gitlab.torproject.org/tpo/tpa/team/-/issues/40592#note_2808575 [7] https://twitter.com/torproject/status/1527712240912084992