Hi! Below
is my March’24 report!
In March,
I resolved 571 tickets:
On
Telegram (@TorProjectSupportBot) - 405
On RT
(frontdesk@tpo) - 154
On
WhatsApp (+447421000612) - 11
and on
Signal (+17787431312) - 1.
My main
focus remains the same - I help Russian-speaking users use Tor
Browser and circumvent internet censorship; I also test and
report bugs that users find and share with me.
There
were presidential elections in March in
Russia, so to prepare for the event, I reviewed and improved
existing user
support templates
we use on Frondesk, Telegram, WhatsApp, Signal, and the
guide in Russian in the Tor forum.
Also, at
the beginning of March, I helped to find an
issue with
Snowflake
front domains[1] and
prepared a workaround template in
Russian to help
users fix the problem manually before the problem was solved in
a
Tor Browser
emergency release [2].
I reported the
issue of Tor Browser for macOS not
working after being downloaded from our telegram bot (https://t.me/gettor_bot) by
gathering users' feedback and testing myself [3].