Hi! Below
is my May’24 report!
In May, I
resolved 790 tickets:
- On
Telegram (@TorProjectSupportBot) - 539
- On
RT (frontdesk@tpo) - 242
- On
WhatsApp (+447421000612) - 9
- and
on Signal (+17787431312) - 0
The focus
of my work remains the same - I help Russian-speaking users of
Tor Browser to install the browser and bypass internet
censorship. In May we got a lot of questions from iOS and macOS
users from Russia and more
specifically which software
they should install and where they should get it.
Also, I
help with troubleshooting and keep an eye on issues and bugs to
report them to Tor
developers.
There are
several bugs/issues I reported in
May:
- Built-in
bridges and some
bridges obtained by email do not work in Russia [1]
- Error
in Tor Browser "Unable to start Tor:java.io.lo" [2]
- BridgeDB
does not give ipv6 bridge [3]
- BridgeDB
gives one and only bridge [4]
In May I
also took part in the Community
Team documentation
sprint, whose
purpose was to fill the gap in the existing documentation. So I
authored and added to the several articles in the Support portal and Tor
Browser user manual.
- I
added a section "System requirements" to the "Installation"
article [5]
- Added
"letterboxing" term to the glossary [6]
- Updated
NoScript
description for "PLUGINS, ADD-ONS AND JAVASCRIPT" article on
the support portal [7]
- Wrote
an article "Why are modern onion service addresses so long?"
[8]