Hello Tor,

tl;dr; We installed a few new plug-ins to Trac and re-organized the components - please check out and give us feedback or report any issues!

I am very happy to announce that we now have new plug-ins on Trac that will hopefully make the life of those who uses it all the time a little bit less painful ;)

==> What plug-ins?

Ticket Organisation Improvements: Plug-in: https://trac-hacks.org/wiki/SubcomponentsPlugin This plugin would allow for subcomponents of a component in a way that is still easy to interact with the component as a whole.

Ticket Triaging Improvements: Plug-in: https://trac-hacks.org/wiki/DuplicateTicketSearchPlugin Shows a list of possibly matching/related tickets (and their current status) when you're making a new ticket.

UI Improvements Plug-in https://trac-hacks.org/wiki/AutocompleteUsersPlugin Autocompletion for CC field (by "real" name and trac username). This should help remove errors where Alice thinks Bob has been CCed (but the trac username that Alice entered was typoed or doesn't exist), and then Alice gets angry that Bob didn't help/comment.

Plug-in https://trac-hacks.org/wiki/DefaultCcPlugin Add a default list of people to the CC list for new tickets, based on their component. Should be helpful when a component is commonly worked on by multiple people.

==> Loving it! But what if I have some feedback?

We will be collecting feedback over email or here in this pad: https://storm.torproject.org/shared/5L7ynPhbqVIKHuFfiubFgWgsfa3FPluiibmZvPyN...

Please use this pad especially if you have feedback on how we re-organized the components and named the master ones. If you want to just share over email list is fine. I will be aggregating them in the pad too.

==> Oops! I found a bug!

If you find a bug please use Trac to file a ticket! The old 'Service - trac' component - is now under 'Internal Services': https://trac.torproject.org/projects/tor/newticket

==> Who did this? Where this came from? When I started at Tor almost one year ago I wrote this proposal for how we could be using trac to organize our work: https://docs.google.com/document/d/1luDGhBRw2eJxJ4JKlPlF2CCIqMRCFP35NRuM2scB...

If you look at it you will that it actually has way more plug-ins than we actually ended up installing. The reason is that I got some great help from Isis who looked at them and gave some suggestion on what to actually use and what to not use. (Thanks Isis!!!)

Later, I got a small budget to pay a person to do this gig for us. Which is how Juga got involved :) She was hired to do all the process of getting these goodies there.

Once she had things working in a testing environment I sent an email to this list inviting folks to test the plug-ins where I also asked for feedback on the re-org of components, which I got from a few people and since there were no bugs we decided we could move forward with actually getting these changes into production. (thanks juga!! ps: no she is not on this list but I am thanking her anw)

We also got amazing help from weasel who stet up the dev environment for juga as well as getting things on production today. (thanks weasel!!)

==> Why it took so long tho? Mostly my fault :( I was too busy to get Juga what she wanted in a good timing -- but better late than never!

Ufa! that's it. If you have any technical specific questions I can get them to Juga too.

Thanks everyone, hope you enjoy it. Isabela