Hi,
In the past few weeks, at least 5 relay operators have emailed
me directly to ask questions.
I haven't answered most of those emails, because I was on leave,
then at a meeting, then on leave again. I won't have time to check
all my backlog for another 1-2 weeks.
If you want a quick answer to your question, use a mailing list.
If it doesn't matter who answers your question, use a mailing list.
If your answer contains private information, redact it, then use a
mailing list.
If your question can only be answered by a single person, then
use a mailing list, so other people can learn the answer.
Please try really hard to use a list.
Emailing a single person doesn't scale.
And please don't feel hurt if someone asks you to use a list.
It means your question is valuable to other people.
T