19 Sep
2018
19 Sep
'18
2:09 p.m.
On 19.09.18 15:04, tor-markus wrote:
After a little search through my mails I found out that Contabo shuts down all services within 24h if there is no reply. That kinda sucked because I run some private services on this machine (different ip).
No surprise there, see https://contabo.de/agb.html §5 (4). All ISPs I have had business dealings with do this to counter abuse, with Hetzner reducing the reaction time before shutdown depending on the number of abuse complaints, down to 4h.
Contabo's mail claimed that a 30€ fee would be due in order to cover their work for disabling and enabling the server.
Sounds like scare tactics to me, but like you wrote, that's nonsense.
-Ralph