I'm having crashes when restarting tor. I get the error message "Tor unexpectedly exited.... Send a copy of Your Tor Log to the support team." So, what's the address?
On 04/30/2016 04:51 PM, eliaz wrote:
I'm having crashes when restarting tor. I get the error message "Tor unexpectedly exited.... Send a copy of Your Tor Log to the support team." So, what's the address?
This is the list for relay operation, not Tor Browser questions. There is currently no good list for support questions, but tor-talk is a better "catch all" than tor-relays.
There used to be a support team for a while, that's how that message came to be. The best choices for now are #tor on IRC and https://tor.stackexchange.com/ . That error message needs to be rephrased.
On Sat, Apr 30, 2016 at 02:51:27PM +0000, eliaz wrote:
I'm having crashes when restarting tor. I get the error message "Tor unexpectedly exited.... Send a copy of Your Tor Log to the support team." So, what's the address?
We have alas stopped operating the support team, since we didn't have funding to keep it going, and it was being overwhelmed by users who wanted the same things over and over. We've instead been focusing on cleaning up our documentation, improving user experience, etc in hopes that in the future we'll have fewer users who think contacting the support desk is the right first move.
I've opened https://trac.torproject.org/projects/tor/ticket/18939 so we can confuse fewer users with that phrase.
In your case, my guess is that you added something to your torrc file, which caused your Tor to fail when it restarted it. Tor Browser isn't really meant to be used along with the phrase "when restarting Tor", so I'm afraid you are in expert territory. :)
Also, Tor Browser isn't a relay by default, and it's a poor way to operate a relay. You'll do much better with a Tor package like the debian package: https://www.torproject.org/docs/tor-relay-debian
And lastly, https://www.torproject.org/about/contact#support has some suggestions for how to find help.
--Roger
tor-relays@lists.torproject.org