Hi,

In the past few weeks, at least 5 relay operators have emailed me directly to ask questions.

I haven't answered most of those emails, because I was on leave, then at a meeting, then on leave again. I won't have time to check all my backlog for another 1-2 weeks.

If you want a quick answer to your question, use a mailing list. If it doesn't matter who answers your question, use a mailing list. If your answer contains private information, redact it, then use a mailing list. If your question can only be answered by a single person, then use a mailing list, so other people can learn the answer.

Please try really hard to use a list. Emailing a single person doesn't scale.

And please don't feel hurt if someone asks you to use a list. It means your question is valuable to other people.

T