Hi! Below is my March’24 report!
In March, I resolved 571 tickets: On Telegram (@TorProjectSupportBot) - 405 On RT (frontdesk@tpo) - 154 On WhatsApp (+447421000612) - 11 and on Signal (+17787431312) - 1.
My main focus remains the same - I help Russian-speaking users use Tor Browser and circumvent internet censorship; I also test and report bugs that users find and share with me.
There were presidential elections in March in Russia, so to prepare for the event, I reviewed and improved existing user support templates we use on Frondesk, Telegram, WhatsApp, Signal, and the guide in Russian in the Torforum.
Also, at the beginning of March, I helped to find an issuewith Snowflakefront domains[1] and prepared a workaroundtemplatein Russianto help users fix the problem manually before the problem was solved in aTor Browseremergency release [2].
I reportedthe issue of Tor Browser for macOS not working after being downloaded from our telegram bot (https://t.me/ https://t.me/gettor_botgettor_bot https://t.me/gettor_bot) by gathering users' feedback and testing myself [3].
[1] https://gitlab.torproject.org/tpo/anti-censorship/team/-/issues/135 [2] https://blog.torproject.org/new-release-tor-browser-13011/ [3] https://gitlab.torproject.org/tpo/applications/tor-browser-build/-/issues/41...